Координатно-измерительные машины WENZEL PRODUCT RANGE - страница 14

Предыдущая страница Следующая страница

Навигация

SERVICE CONCEPT

WENZEL LIFE CYCLE

PLANNABLE MAINTENANCE AND OPERATING COSTS

YOUR INDIVIDUAL SERVICE PACKAGE

WENZEL measuring machines are durable capi-the machines, which in the case of new machines can
tal goods and are characterized by a very high levelalso be supplemented by a corresponding warranty
of quality due to the design, construction and highextension program. The software used can always
in-house production content of WENZEL. This is alsobe kept up-to-date through software maintenance.
reflected in the usage behavior and especially in theIn doing so, they ensure access to new insights and
service life of the machine. Many customers use theirfeatures that are recorded with each new software
machines for years and decades and WENZEL offersrelease, as well as the implementation of legal require-
with specially tailored service products each cus-ments and standard changes. In addition, customers
tomer the best solution for their specific use case. Thesecure access to our WOS (WENZEL Online Service),
specially designed Business Unit Service & Applica-a hotline that provides technical support for the use of
tion Center (SAC) offers all relevant service productsour software and machine. All service contracts have
with a broad product portfolio. The broad spectrum ofin common that they offer significant financial sav-
the SAC covers all needs during the life cycle of a mea-ings and are good tools, to reduce operating costs
suring machine in terms of field services, calibration,significantly
wear and spare parts, as well as software and service
contracts.Due to the longevity of the machines already men-
tioned, it is a very interesting option for customers to
With the service contracts offered by WENZEL,divert their measuring instruments to the latest state
customers can choose between different contract of technology. Here, WENZEL offers to equip older
models, scopes and terms. The most comprehen-machines with new PC and controller technology and,
sive package is provided by the WENZEL Full Service,in conjunction with the latest software, to bring them
which, in conjunction with a manufacturer’s warrantyup to the level of new machines. In addition, retrofits
of up to 5 years, including multi-shift operation, coverscan be offered to increase performance. These can be
all service costs in connection with the operation ofconversions from indexing to scanning or REVO 5-axis
the machine. WENZEL ensures the maximum availabil-measuring systems. Likewise, retrofitting of optical
ity of the machine and carries out all related servicessensors is possible which allow machines to be used
including the required parts. For the customers thisas multi-sensor machines; highest accuracy by tactile
means, with maximum operational safety and avail-measurement and speed increase by non-contact opti-
ability of the machine, a reduction of risk during usecal working. WENZEL Retrofits increase performance
at a clearly defined cost.and ensure the use of the machine for another life
cycle.
Through financing and leasing terms offered by
WENZEL, in combination with full service, up-frontCustomers with technical questions can contact the
investment costs can be avoided and machines can beWENZEL Contact Support, where there are central
used at precisely defined operating costs without risk.contact points for questions concerning software
Other contract models are maintenance contracts fortopics or machine operation. Experienced technicians